Policies

Group Walks

  • Dogs are walked in groups of 6-8 maximum for a minimum of 1 hour.
  • Walks occur between 11 a.m. and 2 p.m. Your dog will be out of the house anywhere from 1 hour and 15 minutes to 3 hours.
  • All group walks are off-leash and occur at designated off-leash areas, such as Bernal Hill, McLaren Park, and Fort Funston. Dogs must have excellent recall. There are a limited number of spaces for dogs who require being walked on a leash.
  • We walk rain or shine. On rainy days, we do our best to towel off the dogs, but would love it if you could leave an extra towel at the door to prevent muddy paws from prancing through your home.
  • All dogs must wear identification tags.
  • Dogs with aggressive behaviors are not allowed on group walks.
  • We are bonded and insured through Kennel Pro. For more information on the specifics of our coverage, please contact us. Any aggressive incidents perpetrated by dogs in the pack that incur damages are the sole responsibility of dog owners.
  • Payment is due in advance on the 1st of the month. An invoice will be sent to you the last week of each month. We accept cash, check, or Paypal.
  • We require 24 hours notice for cancellations. Same day cancellations will be charged for the walk. We ask that clients be consistent with walks. Excessive cancellations may result in a dog losing his or her spot in the pack.
  • We do not conduct walks on the following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. Occasionally, we will be available for walks on these days. Please contact us in advance if you need a walk that day. There is a $5 surcharge for holiday walks.

Private Walks

  • All private walks are conducted between 9-11 a.m. and 2-4 p.m.
  • All walks are on-leash around your neighborhood or at a nearby park.
  • Dogs requested to be walked in a specific location or off-leash in a designated off-leash area will be charged an extra fee to be determined on a case by case basis.
  • Dogs must wear identification tags.
  • We are bonded and insured through Kennel Pro. For more information on the specifics of our coverage, please contact us. Any aggressive incidents that incur damages are the sole responsibility of dog owners.
  • Payment is due in advance on the 1st of the month. An invoice will be sent to you the last week of each month. We accept cash, check, or Paypal.
  • We require 24 hours notice for cancellations. Same day cancellations will be charged for the walk. We ask that clients be consistent with walks. Excessive cancellations may result in a dog losing his or her spot on the schedule.
  • We do not conduct walks on the following holidays: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. Occasionally, we will be available for walks on these days. Please contact us in advance if you need a walk that day. There is a $5 surcharge for holiday walks.

Pet Sitting

  • Visits occur between the hours of 8:30-10 a.m. and 4-7 p.m.
  • We are bonded and insured through Kennel Pro. For more information on the specifics of our coverage, please contact us.
  • Payment is due in advance of services. We accept cash, check, or Paypal. You will receive an invoice prior to services and may leave payment for the sitter in your home.
  • Cancellations must be made at least 48 hours in advance. Cancellations after this time will be charged 50% of the agreed upon service.
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